Support

Need help with Hokan? Browse the frequently asked questions below or reach out to us directly.

What is Hokan?

Hokan is a mobile app that lets you save, organize, and search video links from TikTok, YouTube, Instagram, and Facebook. Instead of losing videos in your browser history or scattered bookmarks, Hokan keeps them all in one private, searchable collection.

How do I save videos?

When you find a video you want to save, tap the share button in the app you're using (TikTok, YouTube, Instagram, or Facebook) and select Hokan from the share sheet. The video link, title, thumbnail, and metadata are saved automatically. You can also paste video URLs directly in the app.

How do I organize my videos?

You can create custom categories with color-coded labels to organize your videos. You can also add personal notes to any video, mark favorites, and search across titles, notes, and even video transcripts.

How do I search my collection?

Use the Search tab to search across your entire collection. Hokan searches through video titles, your personal notes, and for YouTube videos, the full transcript. This means you can find a video by something that was said in it.

How do I delete my account?

Go to the Profile tab in the app and tap "Delete Account." This will permanently delete your account and all associated data from our servers, including your saved videos, categories, and notes. This action cannot be undone.

Contact Us

If you have a question not covered above, or need further assistance, please email us at contact@snowquest.io. We typically respond within 48 hours.